FAQ


PAYMENTS

We accept Visa, MasterCard, AmericanExpress and PayPal.
Credit card payments are accepted safely via Shopify's leading technology with SSL certificate and PCI compliance so that your personal and card information is processed at the same level of security as if you were dealing with a bank.
We offer a 110% money back guarantee if you're not happy.

SHIPPING

We ship worldwide.
We offer free shipping to the European Union, United Kingdom, Switzerland, Norway, Iceland, Leichtenstein, San Marino, The United States and Canada.
Items are shipped are dispatched within 1-2 business day of ordering. Orders placed Friday to Sunday are shipped on the following Monday.

RETURNS

We are so confident that you will fall in love with Deep Statement necklaces that if you aren't happy, we will refund 100% plus an extra 10%.
For all items, returns are accepted when contacted via email at hello@deepstatement.com within 14 days of receiving the item(s).
All items must be returned within 30 days of the original delivery. This exceeds our statutory obligations, but that's how much we love our brands - and sure that you will love them too!
We can only accept returned items in their original condition and packaging.
The responsibility of a possible loss, damage or theft of a returned item during transit is with the buyer. We therefore recommend sending return items insured.
On receipt of the returned item, or items they will be inspected, and as long as they are in their original packaging and in unused condition, the purchase price will be refunded within 1-2 business days to your credit card or PayPal account.

If you are located outside the European Union:
Please make sure to fill out the custom declaration exactly as it was filled out when you received the package.

CURRENCIES

Deep Statement accept international payments. The payment will automatically be converted to EUR, our native currency. We use a number of cutting edge payment systems that will accept your payment at the most current exchange rate.

LOCATION

Ballaugh
Uskerty
Coon
Co. Kilkenny
Ireland

CONTACT

Get in touch on 
hello@deepstatement.com